Carrier Emergency Contacts
SUPPORT:
Our team can be reached at:
Phone: (310) 796-1393
Fax: (310) 546-3922
Mon. – Fri. 8:00 – 6:00 Pacific Time
The listing below provides customer and technical support numbers for the some of the carriers we represent. Additional resources for each carrier may be found on their individual Carrier page in our Carrier Library.
| Carrier | Phone | ||
| AboveNet | Network Mgt Center: (888) 636-2778 | service@above.net | |
| ACC Business |
Service: (410) 423-6500 | hvanhouten@acctelecom.com | |
| AccessLine | Customer Service (877) 880-0055 | customerservice@accessline.com | |
| Access One |
Customer Service: (800) 804-8333 Billing: (800) 804-8333 ext. 2004 |
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| Airband | Technical Support: (866) 843-2263 | ||
| Adigo | Customer Support: (888) 552-3446 | ||
| AireSpring | Customer Support: (888) 389-2899 | sales@airespring.com | |
| AT&T West (CA, NV) | Repair: (800) 332-1321 DSL: (877) 722-3755 IP Customer Care: (888) 613-6330 |
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| AT&T Southwest (TX, AR, MO, OK, KS) | Customer Support: (800) 246-8464 | ||
| Bandcon | Customer Support: (888) 852-2880 | support@bandcon.com | |
| BCN Solutions Express |
Customer Support: (800) 768-2852 | ||
| Broadview | Technical Support: (800) 276-2384 | ||
| Broad Sky Networks | Technical Support: (415) 462-2950 | trouble@broadskynetworks.net | |
| Bullseye | Customer Support: (877) 638-2855 | ||
| Calltower | Service: (866) 586-4700 Billing: (415) 869-8940 |
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| Cbeyond | Billing: (866) 424-5100 Technical: (866) 424-5100 |
customer.care@cbeyond.net technical.support@cbeyond.net |
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| CenturyLink (Formerly Embarq) | Customer Support: (800) 786-6272 | ||
| Cogent | Customer Support: (877) 726-4386 | Service: support@cogentco.com Billing: billing@cogentco.com |
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| Color Broadband | Customer Support: (866) 678-8647 | support@colorbroadband.com | |
| Conserto | Customer Support: (877) 752-3400 | info@conserto.com | |
| Covad (now MegaPath) |
Changes, moves or disconnects: (888) 642-6823 Wireless Support: (866) 282-9044 DS3: (877) 517-1883 |
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| Cox Business | Customer Support: (949) 546-2020 | ||
| EarthLink Business |
Customer Care: (855) 352-2731 | customercare@earthlinkbusiness.com | |
| Excel | Technical Support: (800) 308-4653 | ||
| FiberLight | Customer Support: (817) 795-1630 Customer Support: (817) 846-1153 |
ken.lautzenheiser@fiberlight.com (channel manager) |
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| Frontier | Technical Support: (800) 239-4430 | ||
| Global Crossing | Customer Support: (800) 466-4600 | iccc@globalcrossing.com | |
| Granite Telecom | Customer Support: (866) 847-5500 | custserv@granitenet.com | |
| Host.net | Customer Support: (888) 556-4662 | ||
| Integra | Customer Support: (866) 871-1114 | support@integratelecom.com | |
| ITS Communications | Repairs: (888) 693-9509 Billing: (888) 487-0083 |
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| Level 3 | Technical Support (877) 453-8353 | ||
| Masergy | Customer Support (877) 462-7374 | csc@masergy.com | |
| MegaPath |
Technical Support: (800) 455-5546 |
support@megapath.com | |
| NetWolves | Customer Support:(800) 676-8870 Technical Support: (888) 638-9658 |
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| Nitel | 24/7 NOC: (866) 892-0915 |
noc@nitelusa.com | |
| O1 Communications | Customer Support: (888) 444-1111 | support@o1.com | |
| One Communications | Customer Support: (800) 962-2488 | ||
| Paetec | Customer Service: (877) 340-2600 Technical Support: (800) 967-2233 |
customerservice@PAETEC.com | |
| PNG | Customer Support: (800) 860-9495 | ||
| Qwest | Customer Support: (800) 954-1211 Repair Line/Open Tickets: (800) 603-6000 |
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| Savvis | Customer Support: (888) 638-6771 | ssc@savvis.net | |
| SimpleSignal | Customer Support: (303) 242-8616 | support@simplesignal.com | |
| Sprint |
Repair: (800) 877-5045 Business Customer Service: (800) 927-2199 |
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| Sprint Wireless |
Voice: (800) 278-7114 Nextel Phone: (800) 639-6111 |
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| TelePacific |
Customer Support: (877) 453-1304 |
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| Telesphere | Support/Network Operations: (888) 616-6414 | support@telesphere.com | |
| T-Mobile | Customer Support: (877) 453-1304 | ||
| Telnes Broadband | Customer Support: (888) 509-5551 | sales@telnesbroadband.com | |
| Time Warner Cable | Customer Support: (888) 892-2253 | ||
| TW Telecom | Maintenance and Repair: (800) 829-0420 | customer.care@twtelecom.com | |
| TMC | Customer Support: (800) 243-6002 | ||
| Verizon Telecom (GTE) | Phone Service: (800) 483-2000 DSL: (888) 649-9500 |
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| Verizon Business (MCI) | Customer Support: (800) 265-2316 | ||
| ViaWest | Customer Support:(866) 808-9378 |
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| XCast | Customer Support: (888) 422-3500 | customerservice@xcastlabs.com | |
| XO | Customer Support: (800) 421-3872 | ||