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PROVIDER EMERGENCY CONTACTS Our team can be reached Monday - Friday, 6AM - 6PM Pacific Time at our Office at 310-796-1393 Additional resources for each provider may be found on their individual provider pages in our Provider Library. |
| PROVIDER | CUSTOMER SERVICE | TECHNICAL SUPPORT | BILLING & ACCOUNTS | |
| 2talk |
(800) 283-1332 support@2talk.com |
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| ACC Business |
(888) 286-2686 rm-custcareagnt@accbusiness.com |
(410) 423-6500 | ||
| Access One |
(800) 804-8333 service@accessoneinc.com |
(800) 804-8333 | billing@accessoneinc.com | |
| Adigo |
(888) 552-3446 support@adigo.com |
billing@adigo.com | ||
| Advantix Solutions | (866) 238-2684 | |||
| AireSpring |
(800) 825-1055, Opt 1 then Opt 3 customerservice@airespring.com |
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| AIS | (858) 576-4272 | |||
| Alpheus Communications | (877) 257-4387 | |||
| AT&T |
CA, NV: (888) 613-6330
TX, AR, MO, OK, KS: (800) 246-8464
FFLOW Installs: (844) 591-4852 |
(800) 332-1321
DSL: (877) 722-3755
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| AT&T Wireless | ||||
| Birch Communications | (888) 275-0777 | (866) 424-5100 | (866) 424-5100 | |
| BlueSquare Resolutions |
(888) 356-SQUARE tickets@getbluesquare.com |
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| Broad Sky Networks |
(877) 291-9575 support@broadskynetworks.net |
(877) 291-9575, Opt 3 trouble@broadskynetworks.net |
(877) 291-9575, Opt 2 | |
| Broadview Networks | (800) 276-2384 | |||
| Broadvoice | (888) 325-5857 |
866-431-1626 support@broadvoice.com |
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| Bullseye | (877) 638-2855 | |||
| Call One | ||||
| CallTower |
(800) 347-5444 support@calltower.com |
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| CCI Network Services |
(877) 592-8049 trouble@ccicom.com |
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| CenturyLink | (800) 860-1020 |
Circuits: (800) 524-5249 DSL: (888) 777-9569 |
(800) 860-1020 | |
| China Unicom |
Los Angeles: (909) 987-8588 San Jose: (408) 215-1946 New York: (732) 767-6686 Washington DC: (703) 880-6888 Toronto: (416) 223-8688 |
US: (213) 622-2195 Global: (888) 880-5698 |
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| Cogent |
(877) 726-4386 support@cogentco.com |
billing@cogentco.com | ||
| Comcast |
Post Order Acceptance/ Pre-Installation Scehduling:
West Division: 866-971-0339
Central Division: 855-336-6983
Northeast Division: 866-347-7357
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Post Install (Repair, MACD):
SMB/Coax: 800-391-3000
PRI: 877-543-3961
PRI w/ Coax/Fiber: 855-368-0600
Enterprise/Fiber: 800-741-4141
Hospitality: 877-229-5999
BVE: 800-472-4176
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Billing:
SMB/Coax: 800-391-3000
PRI: 877-543-3961
PRI w/ Coax/Fiber: 855-368-0600
Enterprise/Fiber: 800-741-4141
Hospitality: 877-229-5999
BVE: 800-472-4176
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| Cox Communications | (949) 546-2020 | |||
| Datavo | (877) 732-8286 | |||
| Digium | (256) 428-6175 | (877) 344-4861 | ||
| EarthLink Business |
(855) 352-2731 customercare@earthlinkbusiness.com |
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| Entelegent Solutions | (800) 975-7192 | |||
| FiberLight | (800) 672-0181 | NOC@fiberlight.com | ||
| Five9 |
(866) 553-1459 cases@five9.com |
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| Frontier |
(800) 239-4430 FiOS: (877) 600-1512 |
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| GLOBALINX | customersupport@globalinx.com |
(866) 909-8253 techsupport@globalinx.com |
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| Granite Telecom |
(866) 847-5500 custserv@granitenet.com |
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| GTT | (877) 385-5252 | |||
| Host.net | (888) 556-4662 | |||
| Hypercore Networks | (855) 979-0495 |
(855) 979-0495, Option 1 support@hypercorenetworks.com |
(855) 979-0495, Option 3 | |
| inContact | (800) 826-8028 | (800) 826-8028 | ||
| Impact Telecom |
(888) 411-1175, Option 3 customersupport@impacttelecom.com |
(866) 557-8920 noc@impacttelecom.com |
(888) 411-1175, Option 1 | |
| Integra |
(866) 871-1114 support@integratelecom.com |
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| Intermedia |
Voice Services: (877) 880-0055 Business Apps: (800) 379-7729 |
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| ITS Communications |
Repairs: (888) 693-9509 Billing: (888) 487-0083 |
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| Level 3 | (877) 253-8353 | (877) 453-8353 | ||
| Masergy |
(877) 462-7374 csc@masergy.com |
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| Mediacom | (800) 379-7412 | (800) 379-7412 | ||
| MegaPath |
(877) 611-6342 |
(800) 455-5546 support@megapath.com |
tier1.billingsupport@megapath.com | |
| Mitel | (800) 574-1611 | (800) 722-1301 | ||
| NeoCloud | support@neocloud.com | |||
| NetFortris |
(888) 469-5100 support@netfortris.com |
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| NetWolves | (800) 676-8870 | (888) 638-9658 | ||
| NewCloud Networks |
Support: (877) NCN-0911 support@newcloudnetworks.com |
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| Nitel |
(866) 892-0915 noc@nitelusa.com |
(866) 892-0915 noc@nitelusa.com |
(773) 529-6300 billing@nitelusa.com |
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| NTT America |
(877) NTT-NOC5 noc@us.ntt.net |
(877) 868-8638 billing@us.ntt.net |
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| O1 Communications |
(888) 444-1111 support@o1.com |
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| One Communications | (800) 962-2488 | |||
| One Ring Networks |
Atlanta: (404) 303-9900 Dallas: (214) 382-9990 |
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| PGi | (877) 599-3087 | (877) 599-3095 | ||
| Powernet | (800) 860-9495 | |||
| QOS Consulting |
(800) 767-6990 support@qos-consulting.com |
(800) 767-6990 support@qos-consulting.com |
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| RapidScale |
(866) 686-0328 support@rapidscale.net |
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| RingCentral | (800) 595-8110 | (800) 595-8110 | ||
| Rogers | (800) 496-4401 | |||
| Savvis |
(888) 638-6771 ssc@savvis.net |
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| Silver Star Telecom |
(877) 782-7662 support@silverstartelecom.com |
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| Skyriver | (866) 759-7483 | (858) 812-5280, Option 2 | (858) 812-5280, Option 3 | |
| SolEx | (800) 585-6601 | |||
| Sonic.net |
(877) 706-5662 support@sonic.net |
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| Spectrum Business | (800) 314-7195 | (800) 314-7195 | ||
| Sprint | (800) 927-2199 | (800) 877-5045 | (888) 888-4444 | |
| T-Mobile | (877) 453-1304 | |||
| Time Warner Cable | (888) 892-2253 | (866) 718-5093 | ||
| TouchTone |
(800) 900-5474 business.support@touchtone.net |
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| Towerstream |
(800) 3006-6993 support@towerstream.com |
(866) 848-5848 x740 billing@towerstream.com |
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(877) 487-8722, Opt 3 |
(877) 487-8349, Opt 2 RROCManagementEscal@telepacific.com |
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| Verizon Telecom (GTE) |
Phone Service: (800) 483-2000 DSL: (888) 649-9500 |
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| Verizon Business (MCI) | (800) 265-2316 | |||
| ViaWest | (866) 808-9378 | |||
| Virsage |
(866) 929-8092, Option 2 |
(866) 929-8092, Option 3 | ||
| Voyant (formerly ANPI) |
(866) 317-8726 |
(888) 217-6323 repair@voyant.com |
(866) 629-8200, Option 3 billing@voyant.com |
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| West IP Communications | (888) 728-0950 | |||
| Windstream |
(855) 340-2001 (855) 340-2002 (855) 221-2141 |
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| XCast |
(888) 422-3500 customerservice@xcastlabs.com |
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| XO | (888) 575-6398 | (888) 575-6398 | (888) 575-6398 | |
| Zayo Group | (888) 636-2778 |
(888) 636-2778 |
billing@zayo.com | |